Always answer the phone with enthusiasm in your voice and show your
appreciation for the caller. Good phone manners are essential.
To convey authority on the line, Stand up .
This will instill further confidence in your voice.
Associate only with positive, focused people who you can learn from and will
not drain your valuable energy with complaining and uninspiring attitudes.
By developing relationships with those commited to constant improvement
and the pursuit of the best that life has to offer, you will have plenty of company
on your path to the top of whatever mountain you seek to climb.